Frequently Asked Questions

A scroop is a single practice conversation. You describe who you're talking to, pick a setting, and have a live voice conversation with an AI playing them. Afterwards you get graded and a coaching report.

It started there, but Scroops covers work and social scenarios too. Networking is available on every plan; job interviews unlock with Pro; salary negotiations, coworker friction, sales meetings, and other high-stakes conversations require Coach or a Team or Education plan. Same engine, different counterpart.

Free scroops are capped at 5 minutes, Starter at 8, Pro at 10, and Coach, Team, and Education at 15. You can always end a rehearsal earlier.

It's a made-up word. We needed something short, brandable, and content-neutral — because a practice conversation isn't just a date and we didn't want the name to box us in.

Yes, instantly. From your dashboard. Cancel and you keep your access until the end of the current billing period.

Yes — Scroops is a live voice experience, so a working microphone is required. It works in current Chrome, Edge, and Safari on phones, tablets, laptops, and desktops; there is no app to download. A reasonably quiet space helps, but the AI handles light background noise fine.

Each location sets the scene and plays ambient background audio during your scroop — coffee shop chatter, ocean waves, cocktail lounge noise. Five locations are available on all plans (coffee shop, park bench, wine bar, office, video call). Four more unlock with Starter and above.

Yes — every paid plan offers annual billing at the price of ten monthly payments: Starter is $90/year, Pro $190/year, Coach $490/year, Team $990/year, and Education $2,990/year. You can choose annual billing at signup or switch from your subscription settings.

Upgrades take effect immediately with a prorated charge, so higher-tier features unlock at once. Downgrades and cancellations take effect at the end of the current billing period. If a recurring payment fails, the account has a 7-day grace period before moving to the Free plan.

Yes — the $19 Conversation Prep Pack is a one-time purchase (no subscription) that gives you 10 rehearsals over 30 days, every scenario and location, and a full coaching report after each one. You can buy it right from the pricing section on the homepage.

Yes. The homepage has a free 60-second conversation with no account required, followed by your score, an exact moment from your answer, and one coaching tip. Entering your email saves the rehearsal and unlocks the full report. The daily no-signup voice-trial allowance is shared with the mock-interview and Table Topics drills.

Yes. The AI mock-interview page has a free 60-second rehearsal with no account required, followed by your score, an exact moment from your answer, and one coaching tip. Entering your email saves the rehearsal and unlocks the full report. It uses the same daily no-signup allowance as the conversation and Table Topics trials.

Yes — the Table Topics page gives you one surprise question, a 90-second target, timing bands through two minutes, and a hard stop at 135 seconds. The score covers structure, pace, the landing, and your ah-and-um count. No account is required, and it shares the daily no-signup allowance with the other voice trials.

It is a free drill on the active listening exercises page: you listen to a short conversation clip once, then answer questions about what was actually said versus what you assumed. It is designed to show you the details you unconsciously added, takes about a minute, and needs no signup.

Yes — the Learn section has free guides and scripts for hard conversations, work and money talks, dating, speaking up, conversation basics, and speaking practice. Read the approach there, then rehearse it out loud in a scroop.

There are 16 scenarios covering dating and relationships, hard conversations, work and business, and social situations. Free and Starter include most dating, hard-talk, and social scenarios; job interviews unlock at Pro. Salary negotiation, coworker friction, sales meetings, customer complaints, breakups, aging-parent talks, roommate conflict, and self-advocacy require Coach or a group plan.

A persona describes the fictional person the AI will play, including their age, occupation, conversation style, interests, and relevant background. Pro, Coach, Team, and Education users can save personas and reuse them for later scroops.

Yes — the new-scroop form automatically fills in the persona details you used last time, so repeat setup is faster. This is separate from the persona library: auto-fill works on every plan, while saving named personas requires Pro, Coach, Team, or Education.

Yes — when setting up a scroop, you can preview and pick from 16 available voices (8 female and 8 male), each with a distinct style and personality. The voice you choose applies to that persona for the session.

Yes — in a free no-signup trial and in a signed-in rehearsal alike. In the free trials the voice partner opens in English, because it speaks before it has heard you, and then switches to whatever language you answer in and stays there for the rest of the minute. We have run a full trial in Brazilian Portuguese, opening line to sign-off. In a signed-in rehearsal you can also set the language up front: add a line to the persona notes such as "Camila is Brazilian and speaks only Brazilian Portuguese", and the conversation runs in that language from the very first word. Your written coaching report comes back in the language you practised in. We have verified Portuguese end to end; other widely spoken languages should behave the same way, and a free-plan scroop costs nothing to try.

Yes. It understands you accurately and it answers you in your own language. The host opens in English on the homepage trial and the mock interview, because it speaks first and has not heard you yet; from your first reply onward it speaks whatever language you are speaking and stays in it. The Table Topics drill asks its one question in English, but you are welcome to answer in any language. Your coaching report at the end comes back in the language you spoke. To fix the language from the very first word instead, create a free account and write it into your persona — see "Can I practice in a language other than English?" above.

They depend on what you are practising. Dating, social and networking, job interview, difficult conversation, sales, and Table Topics rehearsals each have their own ten-axis rubric. Dating, for example, scores reciprocity, active listening, warmth, and spark, while a job interview scores answer relevance, structure, specificity, and follow-up handling. Each axis gets a score from 1 to 10, a quote from your transcript, and a one-sentence justification.

Yes — the Run it back button on the results page starts a new rehearsal with the same persona and location. On Pro, Coach, Team, and Education the replay is included; on Starter it counts toward the monthly quota.

Coach, Team, and Education users can tap Listen on a results page to hear an audio version of the coaching report. The audio is generated on demand and stays attached to that rehearsal.

The Free plan includes one scroop per month with a five-minute cap and requires no credit card. Your first completed free scroop includes the full written coaching report; later free scroops receive the basic score only. Saved personas and high-stakes scenarios require a higher plan.

Any user with at least two graded scroops sees a score-history chart and trend badge on the dashboard. Automated monthly progress-report emails are currently not being sent, including on Coach, Team, and Education.

Yes. Once your scroop is graded and the coaching notes are written, you will receive an email with a direct link to your results page. Grading usually completes within a minute or two of ending the conversation, so the email arrives shortly after.

Yes. After your scroop is graded, a collapsible "View full transcript" section appears on your results page, so you can review exactly what was said alongside the scoring breakdown and coaching notes.

Yes. Scroops has an affiliate program through Archieboy. Click the Affiliates link in the site navigation to get your referral link and see commission details.

Yes. After the free trial, enter your email to preserve the rehearsal and receive a link to its full report. If you are new, the email also lets you set a password for the free account created to hold the result.

Yes — you must be 18 or older to use Scroops. This applies across every scenario, not just the dating ones, since the platform involves live AI voice conversations.

Yes — Team costs $99/month or $990/year and includes everything in Coach for up to 10 people in one workspace. Owners and managers can paste a list of invitations, assign a rehearsal to one member or everyone, track completion and overall scores, and export those results as CSV. Member transcripts and coaching reports remain private.

Education costs $299/month or $2,990/year and expands one workspace to as many as 100 people. Instructors can invite a pasted roster, assign one rehearsal to the entire cohort, and export completion and overall scores for grading; student transcripts and coaching reports remain private. Moving between Team and Education resizes the same workspace instead of creating a second one.

Open the invitation email and either set your password or log in. The link takes you to your team workspace, where you can start any rehearsal assigned to you with the scenario and brief already filled in. Your transcript and coaching report stay private; your manager or instructor sees only whether you completed it and your overall score.

Yes — the Privacy Center in your dashboard lets you download all of your account, persona, and scroop data as a file, delete an individual scroop, or permanently delete your entire account. Account deletion requires typing DELETE to confirm and canceling any active subscription first.

Yes — on the sign-up or login page you can choose "Sign in with Google" instead of setting a password. It uses the same account and access level as email sign-up, so you can switch between the two anytime with the same email address.

Yes — look for the 'Ask Riley' bubble in the corner of any page. Riley is our AI support agent and can answer questions by text or voice, any time, with no login required.

After your scroop ends, an AI scores it on ten axes chosen for that kind of conversation, so a job interview, a sales meeting, and a first date are each judged on what matters in that situation. Every user's first completed free scroop includes a written coaching report; Starter and higher plans receive one after every scroop. Later Free-plan rehearsals receive the basic score only.

Your raw audio is streamed through Google's Gemini Live API and not stored on Scroops servers. We retain only the text transcript of your conversation, attached to your account. We never sell your data.

No. Scroops is for practicing with a fictionalised counterpart based on the traits you describe. Don't use real names — both because it's in our Terms and because you'll get better feedback when the AI plays a person, not a specific individual.

It usually doesn't, but if it does — just keep going, the way you would with a real person. The grading rubric specifically scores how you handle awkward moments, so awkward is useful.