Frequently Asked Questions

A scroop is a single practice conversation. You describe who you're talking to, pick a setting, and have a live voice conversation with an AI playing them. Afterwards you get graded and a coaching report.

It started there, but the Coach plan includes high-stakes work scenarios too — job interviews, salary negotiations, hard conversations with coworkers or family. Same engine, different counterpart.

Free plan caps each scroop at 5 minutes. Starter goes to 8 min, Pro to 10, Coach to 15. You can always end it earlier.

It's a made-up word. We needed something short, brandable, and content-neutral — because a practice conversation isn't just a date and we didn't want the name to box us in.

Yes, instantly. From your dashboard. Cancel and you keep your access until the end of the current billing period.

Yes. The homepage has a free one-minute trial — no account needed. A friendly stranger at a coffee shop opens the conversation and you just talk. Afterwards you get a quick score. One trial per device per day.

Yes. The AI mock interview practice page has a free 60-second trial — no account needed. An AI hiring manager opens the interview, asks questions, and you answer out loud. You get a quick score at the end. One trial per device per day, same as the conversation trial on the homepage.

There are 16 scenarios across four categories: dating and relationships (first date, second date, meet the parents, breakup), hard conversations (hard talk, apologizing, saying no, aging parent, roommate conflict), work and business (job interview, salary negotiation, coworker friction, sales meeting, customer complaint), and social (networking, self-advocacy). Free and Starter accounts cover most dating and social scenarios. The Coach plan unlocks the high-stakes work scenarios plus breakup, aging parent, roommate conflict, and self-advocacy.

A persona is the description of the person the AI will play — their gender, age, occupation, conversation style, hobbies, deal-breakers, and anything else you want the AI to know. Pro and Coach subscribers can save personas to their library and reuse them for follow-up scroops with the same counterpart.

Reciprocity, active listening, self-disclosure pacing, curiosity, warmth, authenticity, respect, conversational repair, boundary awareness, and spark. Each axis gets a score from 1 to 10, a quote from your transcript, and a one-sentence justification. Spark is marked not applicable for non-romantic scenarios like job interviews.

Yes — there is a Run it back button on the results page that spins up a new session with the same persona and location. On Pro and Coach the replay is free; on Starter it counts against your monthly quota.

Coach subscribers can tap a Listen button on the results page to get an audio version of their coaching report, read aloud by a warm AI voice. The audio is generated on demand and stays attached to that session.

One scroop per month, capped at five minutes, with a basic score after the conversation. You do not get the written coaching report, saved personas, or access to high-stakes scenarios on the free plan. No credit card is required to sign up.

After your scroop ends, an AI scores you on ten axes drawn from social-psychology research — things like reciprocity, active listening, warmth, and conversational repair. On Starter and above, a second pass writes a coaching report in the voice of Bo Bennett, PhD. Free plan users get the overall score but not the written report.

Your raw audio is streamed through Google's Gemini Live API and not stored on Scroops servers. We retain only the text transcript of your conversation, attached to your account. We never sell your data.

No. Scroops is for practicing with a fictionalised counterpart based on the traits you describe. Don't use real names — both because it's in our Terms and because you'll get better feedback when the AI plays a person, not a specific individual.

It usually doesn't, but if it does — just keep going, the way you would with a real person. The grading rubric specifically scores how you handle awkward moments, so awkward is useful.